Ecommerce Listing Manager
The Ecommerce Listing Manager is responsible for leading the listings department and will be managing a team of 10-12 members. The successful candidate must have related skills and people management experience, combined with strong management and leadership capabilities. We are looking for a passionate individual to make a difference in our company.
Responsibilities
- Development and implementation of merchandising strategies for each of the online marketplaces.
- Taking ownership and managing all digital content on all online channels, ensuring everything is uploaded and merchandised on time.
- Maintain online listings on major online marketplaces, Shopify, and other platforms in the UK, EU, Americas, Australia, and Asia.
- Responsible for ensuring incident reports and support tickets in relation to the product listings are resolved whilst proactively reducing the overall percentage across marketplaces.
- Resolving all issues related to the online marketplaces catalogue including suppressed, blocked, or problems related to product data accuracy.
- Working across the business to build robust processes to collate and maintain a structured up-to-date product database.
- Ensuring timely setup of new/seasonal products and managing day-to-day maintenance of product catalogue
- Support the resolution of technical issues with the content management system as well as supporting other business owners with product content related issues.
- Manage, train, and help the merchandising team with content creation for product listings. Writing unique product descriptions and other product specifications. Preparing suitable product images.
- Innovating and improving the business processes to make them more efficient by using the latest technological tools available. Keeping the stock levels and prices updated using the inventory management systems on all the online marketplaces.
Minimum Requirements
- Minimum of 5 years' experience with Amazon Seller Central and their product listing policies.
- Minimum of 5 years management experience working as a senior manager, managing an e-commerce team of at least 5 members
- In depth knowledge and understanding of Amazon selling policies for sellers.
- Effectively able to manage the merchandising team and be responsible of the deliverables of the department as a whole
- Skilled in handling many assignments simultaneously in a fast-paced environment while maintaining attention to detail
- Efficient with spreadsheets, manipulating data, and reviewing results.
- Proficient with MS Office (Excel, Word) Preferred Skills
- Excellent verbal and written communication skills in English
Preferred Skills
- Bachelor's or Master's degree in computer science or IT-related subjects or business.
- Experienced with ERP systems, task management systems, database management
- Knowledge of Microsoft Office 365 app suite
- Experience with ClickUp
- Experience with Ebay, and other marketplaces
- Experience with Shopify